Legal

Privacy Policy

We respect your privacy and are committed to protecting your personal data. This policy explains what we collect, why we collect it, and your rights.

1. Introduction

Welcome to Bristol Chauffeur Cars. We respect your privacy and are committed to protecting your personal data. This privacy policy will inform you about how we handle your personal data, your privacy rights, and how the law protects you when you use our booking system and other services.

2. Data We Collect

We collect personal data that you provide to us. This includes:

Personal Identifiers

Name, email address, phone number, and address.

Booking Information

Details of your bookings, including date, time and locations.

Payment Information

We do not store card details. We may retain transaction records.

3. How We Use Your Data

Booking Management

To manage and confirm your bookings.

Payment Processing

To process payments for our services through Stripe.

Communication

To contact you about your booking or related service updates.

Improvement

To improve our website and services based on feedback and user interactions.

4. Cookies

Our website uses cookies to enhance user experience and gather analytics data. Cookies are small files stored on your device. You can instruct your browser to refuse all cookies or indicate when a cookie is being sent.

Your control

You can manage cookies via your browser settings. Disabling cookies may affect certain features of the website.

5. Data Protection

We have implemented security measures to ensure your personal data is safe. While we use Stripe for payment services (which adheres to high industry standards for security), we do not store sensitive financial information on our servers.

6. Sharing Your Data

We do not sell or share your personal data with third parties for their promotional purposes. We may share your data with:

Payment Processors

To process payments (e.g., Stripe).

Legal Authorities

If required by law or valid legal request.

7. Your Rights

You have the right to:

  • • Access the personal data we hold about you.
  • • Request correction of any incomplete or inaccurate data we hold about you.
  • • Request deletion of your personal data.
  • • Object to the processing of your personal data.

To make a request, please contact us using the details in section 10.

9. Changes to This Policy

We may update our privacy policy from time to time. We will notify you of any changes by posting the new privacy policy on this page.

Please review this page periodically to stay informed about how we protect your data.

10. Contact Us

If you have any questions about this privacy policy or our data practices, please contact Bristol Chauffeur Cars using the details below.

Bristol Chauffeur Cars

483, Fishponds Road
Bristol BS16 3AL
United Kingdom

If you are requesting access, correction, or deletion of your personal data, please include your name and the email used for booking so we can verify your request.